1. Acceptance of Terms
1.1. These Terms and Conditions (“Terms”) govern your use of the design and development subscription services provided by [Your Company Name] (“Service Provider”). By subscribing to our services, you agree to comply with and be bound by these Terms.
1.2. If you do not agree with any part of these Terms, please do not use our services.
2. Subscription Services
2.1. Subscription Agreement: By subscribing to our design and development services, you enter into a binding agreement with the Service Provider. You agree to pay the specified monthly fee as outlined in the subscription plan you have chosen.
2.2. Subscription Plans: We offer various subscription plans, each with its own features and pricing. The details of your chosen plan will be provided at the time of subscription.
2.3. Billing and Payments: Subscription fees are billed on a month-to-month basis. Payment is required in advance for each billing cycle. You can cancel or modify your subscription at any time.
2.4. Service Scope: The subscription fee covers a comprehensive range of design and development services, including but not limited to website design, mobile app design, wireframing, prototyping, and WordPress development. The exact services provided will be specified in your chosen plan.
2.5. Revisions: We offer unlimited revisions for your design projects, subject to reasonable use. We will work with you to ensure your satisfaction with the final product.
2.6. Delivery Time: The timeframe for project completion may vary based on project complexity. We strive to provide prompt and efficient service, and estimated delivery times will be communicated to you.
3. Payment and Billing
3.1. Payment Authorization: By subscribing to our services, you authorize us to charge your chosen payment method for the subscription fees.
3.2. Billing Cycle: Your subscription fees will be processed according to your chosen billing cycle, which may be monthly or as specified in your plan.
3.3. Pause and Resume: You have the flexibility to pause your subscription when you have fewer design requests. Billing cycles will be adjusted accordingly.
3.4. Refunds: We do not issue refunds due to the high-quality nature of our work. Your satisfaction with our service is our primary goal.
4. Design Requests
4.1. Request Submission: You can submit design requests through the methods provided by the Service Provider, such as Trello, Google docs, wireframes, or brief Loom videos. Requests should be clear and detailed to facilitate efficient service.
5. Service Exclusions
5.1. Certain design services are not covered by our subscription, including but not limited to 3D modeling, animated graphics (GIFS, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).
6. Satisfaction Guarantee
6.1. We are committed to your satisfaction. If you are not satisfied with a design, we will continue revising it until you are 100% satisfied within reasonable limits.
7. Privacy and Data
8.1. Updates to Terms: We may update or amend these Terms from time to time. Any changes will be communicated to you, and your continued use of our services constitutes acceptance of the revised Terms.
9. Contact Information
9.1. For inquiries, support, or to request further information about our services, you can reach us at firstname.lastname@example.org.